The rendering executable causing the error is a 64 bit program.
Sometimes the MicroSoft redists that we run during the install do not install correctly for some people.
Could you try right clicking on these 2 redist executables, that end in "x64", and running them as an administrator, to see if you get any errors when they run:
C:\Program Files (x86)\Render Plus Systems\ArielVision\redist
Just right click on them in File Explorer, and choose "Run as adninistrator".
If they both run correctly for you, that might fix it.
If that doesn't help, try checking the "Use the 32 bit renderer" check box on the Support dialog and see if that fixes it:
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