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  • paul rowell May 24, 2011 at 1:40pm

    no sorry Al not in the toolbox menu!

    Paul

  • Render Plus May 24, 2011 at 1:55am

    Will you email me at support@renderplus.com with you current license number so I can send you a link to the proper version which you should be using.

     

    Open up the SketchUp/Preferences/Extensions window and make sure that IRender nXt or nXtRender appears and make sure that it is checked.

  • paul rowell May 23, 2011 at 7:08pm
    Al  I have deleated the version IF 04 and replaced it with 3JK09 however the plugin drop down on sketch up has gone! so I dont know if it has been effective or not and I cant get my licence number? on my laptop i have J128 that i had bought last year. Sorry  to sound flustered but deadlines..........
  • Render Plus May 23, 2011 at 5:18pm

    Paul,

     

    I am sorry you are having problems. We need to try to solve them one at a time.

     

    If your current nXtRender license start with NXJG, then it was purchased in July 2010 and is valid for all the latest versions. All licenses are valid for all new versions and upgrades for 12 months. If this is the case, you should download the latest version KE04 from the downloads page and see if it works for you.

     

    If you license does not star with NXJG, then email information about your license to support@renderplus.com (do not post your license number here on the forum), and we will find a link to the most recent version which you are able to run.

     

    If you have trouble installing a version, do an uninstall and a reinstall.

     

    If SketchUp is not running, then remove all .rb files from your plugins folder adn try agian (You can move the .rb files to a subfolder you create - e.g. dr.sav so you can restore them later)

     

  • paul rowell May 23, 2011 at 4:44pm

    now I have deletedv the old version and installed the jKo9 and the plugin menu in SU is gone. I have:

    IRender-Nxt_beta_loader.rb

    IRender-Nxt_beta.rb

    IRender_loader.rb

    IRender-Nxt_loader.rb

    in the plugins menu of sketch up 7

     

     

     

     

  • paul rowell May 23, 2011 at 4:22pm
    Keeps crashing and reverting to previous version , I have J128 on the laptop can I get it for the desktop too??
  • paul rowell May 23, 2011 at 3:33pm

    yeah ok thanks

    Paul

  • Render Plus May 23, 2011 at 3:15pm

    If it works great.

     

     

  • paul rowell May 23, 2011 at 2:51pm

    Hi Al

     I Have found 3-JK09 and installed it , seems to work is that what I needed?

    Paul

  • paul rowell May 23, 2011 at 12:40pm

    so do iI need to spend another $195 for IRender NXT or $55 for NXT Rnder?? Why cant I just continue to use what a I have?? we are a very small company and cant afford to upgrade software all the time like this I have had to purchase this sorftware for my laptop recently too

    Paul

    my licence is

    IHPL588 am i entitled to a free upgrade?

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