Nxt plants not working

I'm working on a job at the moment where I was using Nxt trees, I did a number of renders a couple of weeks ago and they worked fine, but i've had to amend the model and now when I try to render I get the error message attached. Through trial and error i've discovered it's the trees which are the problem. I also tried a newly created Nxt tree in a new model and that one got the same message. I can't understand it because the ammendments I made had nothing to do with the trees.

Can anyone help?

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Permalink Reply by Henry James-Allison of DFAL on June 8, 2011 at 3:59am

Attached error file

Permalink Reply by Render Plus on June 8, 2011 at 8:56am

I see you are using version JK01, from November 2010.

Ordinarily I would have you test the latest version of IRender nXt, however your license was purchased in December 2009 and is no longer valid for the latest version. (It was valid for all new versions for 12 months. In order to use the latest version you would need to upgrade it)

Your error message has a More button, if you click that it will display more information about there the error occurred. Do that and use the Email button to send us an email with the error message.

Also, send the new, smaller model to us at support@renderplus.com and we will see if we can reproduce the error with the latest version.

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