After I finally got myself a license, while tweaking the attributes (calculations) of my current template to add lengths to names of components I ran across a bunch of crashes and then an unexpected problem.
Some minutes and crashes before the main problem appeared, SketchUp+SpaceDesign developed the habit of me having to create a PDF report twice, the first time it would delete the old file in the folder but then not create a new one. The second time I would click report it would work normally, but only if there was no file with the same name to delete. It's like something internal to SpaceDesign was broken.
After one of the later SketchUp crashes, SpaceDesign wouldn't load automatically at start of SketchUp anymore (the checkbox was empty, manually setting it again would not help however), and along with it wouldn't create PDF reports at all anymore. When trying to create a report I get the typical window, where it processes stuff, but when it's gone I get no opened PDF and the according folder has no new file either. It'll still delete an old file, but will never create a new one.
The other features (like .csv reporting) seem to be still working normally after SpaceDesign was manually loaded.
My question on this topic is: Is this a known problem? If not, what files and information could I submit to help fix it?
(Some other questions for which I can make seperate threads if demanded:
1. Blank if zero is supposed to make fields appear empty in the report instead of showing a zero, right? Because for me it doesn't seem to be doing anything at all.
2. .csv files are saved with [,] as the seperator sign between cells {Count,Preis,Beschreibung,...}, some versions of Excel like german however use [;] as the seperator sign{Count;Preis;Beschreibung;...}. Is it possible to switch this somewhere in the program or could this feature be added? It's rather inconvenient to always have to change the file in some way before using it.)
Replies
We posted a new version with a fix for the "Blank if Zero" problem, and added a new option to set the character to use as the delimiter for reports saved as CSV files:
You can download the new version here:
http://www.renderplus.com/wp2/download/
Also, we are now saving all of the files we create for making a SpaceDesign PDF report in a single folder, so that you can then zip up that folder's contents and send them to me if you are still having a problem. The path to that folder is:
C:\Users\[Your User Name]\AppData\Roaming\SpaceDesign\PDF_Data
I can't seem to properly install the new version, I always get the error message: "RPS_SpaceDesign folder not found. Please re-install the application."
The mentioned folder does exist though and it is in the right place, right between the other plugins I use. I still have the installer of the previous version which works fine, so it might be something with the new installer. The result was always the same, the new version worked neither when re-installed nor when I uninstalled and installed again.
Once it works I'll try again and see if the problem persists.
Is there any more text to the error message?
I cannot duplicate the error here.
This is not a known problem.
If you could send me your template drawing, perhaps I could duplicate this here. I'll set my Locale setting to German, to see if that's what's causing the trouble.
Also, a small model with a few attributes set might be helpful.
We'll also look into the problem with 'Blank if Zero' and using a different CSV field separator.
German might be the problem somewhere in the background. What I forgot to add above, even if it might've been written between the lines, is the fact that after it stopped making PDFs it stopped so completely, that is also with untouched previously perfectly working drawings.
Also I made a few short tests to confirm some things. This morning PDF reporting still did not work. When I switched to en_US it did work again though. And it did NOT stop working again after I switched back to de_DE, so switching back and forth seems to have fixed it at least temporarily.
I will take a look at which files caused the problems when, and then I'll send them over.