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Can't render, crash error

Posted by Rusty on February 14, 2012 at 10:55pm in IRender nXt ArielVision 3D Design Studio (Sket

This happens with anything, even a simple cube.

I just got iRender nXt for Sketchup and after I select render (green ball) and choose exterior lighting, press Start rendering, it gets to raytracing and says iRenderbatch encountered a problem and needs to close.

Could this be because of my hardware settings? My video card is quite old, I think it's a direct x7.

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Replies

  • Rich Hart February 27, 2012 at 10:45am

    Are you referring to upgrading your computer?

  • Hugo Martin February 27, 2012 at 5:34am

    This is good... I have had a crash issue also familiar to this... But I have been concerned it could be my system... I am willing to upgrade... But wondering if that will solve the issue?



    Rich Hart said:

    The AccuRender programmer suggested that you might be running an older machine, without SSE2, which won't support the rendering engine.

    If that's the case, then I'm afraid we're out of luck. We don't use the video card, so upgrading that would not help.


  • Rusty February 15, 2012 at 11:14am

    *cries* I know my machine is pretty old now. Gonna have to upgrade then if that's the case, because all of this stuff I've built is pretty useless if I can't render it.

    Cheers Rich.

  • Rich Hart February 15, 2012 at 11:11am

    The AccuRender programmer suggested that you might be running an older machine, without SSE2, which won't support the rendering engine.

    If that's the case, then I'm afraid we're out of luck. We don't use the video card, so upgrading that would not help.


  • Rusty February 15, 2012 at 10:59am

    "Warning: At least one module has an unresolved import due to a missing export function in a delay-load dependent module."

    Another log if it's of any use http://www.mediafire.com/?t8c6w0zb3m3picn

    Thanks again for your patience with this.

  • Rusty February 15, 2012 at 10:45am

    Ahh, so nothing stands out, then? :)

    I think it's got to be something really simple. I have graphics drivers, direct x, what other things are necessary for render programs to work? What about Net Framework or something like that?

  • Rich Hart February 15, 2012 at 10:43am

    Could you load that DLL:

    c:\program files\render plus systems\irender_nxt\bin_nxt\ARCORE.DLL

    into depends and see if that gives us any clues?

  • Rich Hart February 15, 2012 at 10:42am

    Thanks, I emailed that .DWI log file off to a couple of people to see if anyone has any ideas.

  • Rusty February 15, 2012 at 10:27am

    Hmmm, mine looked quite different when it loaded up the report.

    There's a ton of stuff, but I can't make head nor tail of it. I think this is a log that you could import?

    http://www.mediafire.com/?5hvilrci9180ff0

  • Rich Hart February 15, 2012 at 10:19am

    There is a program called depends.exe which might show us what is failing.

    You can download it from this link:

    http://www.mediafire.com/file/5qd9e6pr3p5mc3q/depends.zip

    Download it and unzip it somewhere, and run depends.exe.

    Use it to open the file IRenderBatch.exe and see if there are any errors shown, beside the ones below:

    2506660884?profile=RESIZE_1024x1024

    We always see those errors listed for IESHIMS.DLL, SHLWAPI.DLL, and IEFRAME.DLL, but tell me if you see anything different.

    Then click on ProFile/Start Profiling to run it. That will load this dialog:

    2506660995?profile=RESIZE_1024x1024

    Check the boxes to report errors as above, and click on OK.

    Hopefully it will show an error message that will give us a clue.

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