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floor not showing up in rendering

Posted by leah greenfeld on January 18, 2017 at 6:28pm in IRender nXt ArielVision 3D Design Studio (Sket

HI, 

im a newbie to this software and would really appreciate some help. 

My sketchup model appears perfect before rendering, yet my final render is missing the floor. I really don't know why this is happening, and played around with the settings...Please advise.

see my pics attached below. The render attached isn't the final result ( can't wait around any longer!). Took a snapshot of it while loading. 

sketchup model 2.PNG

sample rendering.PNG

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Replies

  • Larry Goldberg January 20, 2017 at 1:44pm

    or just put the background plan on a different layer and turn it off

  • Rich Hart January 19, 2017 at 6:19am

    It turned out there is an image placed a Z height 0, the same elevation as the wood floor.

    If 2 faces share the same plane, it is a random chance which one will  be displayed in the rendering.

    We have a setting to offset images a little to avoid this “Z fighting”, where two faces are in the same plane. It is set to a fraction of an inch by default, so that pictures glued to walls appear clearly in front of the wall.

    This offset was forcing the floor image to be a little higher that the wood floor, so we see the image in the rendering instead of the floor.

    To get around this, you can either lower the image by a small amount, or set our Image offset (on the Options/Special tab) to 0.0 to fix this.

  • Rich Hart January 19, 2017 at 3:25am

    Is there any chance that you could send me that model to test it here?

    You can email it to me at rich.hart@renderplus.com

    or use this link to send it to use if it is a large file:

    http://www.renderplus.com/wp2/uploads/

    Thanks.

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