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  • maya r February 25, 2014 at 9:38am

    - Window/Preferences/Extensions" the "IRender nXt/nXtRender" is checked

    - View/Toolbars "IRender nXt" apprears on the list its not appear

    • Rich Hart > maya r February 25, 2014 at 9:55am

      Yes, it sounds like our module is not loading.

      Were you able to run SxsTrace tool that I described in the reply above?

  • maya r February 25, 2014 at 8:13am

    what can i do to make it work?

  • maya r February 25, 2014 at 7:42am

    hi i have the same propblem when i load the irender nothing happens - what can i do?

    this is the Ruby Console massage:

    loading IRender_nXt RELEASE Installed Release
    is_irender_nxt_debug: false
    Loading: C:/Program Files (x86)/SketchUp/SketchUp 2013/Plugins/RPS_IRender_nXt\Ruby\rps_common_ruby.rb
    loading IRender_nXt: C:/Program Files (x86)/SketchUp/SketchUp 2013/Plugins/RPS_IRender_nXt LOAD MODE: 3
    load_irender: $rps_file: C:/Program Files (x86)/SketchUp/SketchUp 2013/Plugins/RPS_IRender_nXt\ruby\ardll_start.rb exists: true
    ***** Loading: ardll_start.rb
    File loaded: C:/Program Files (x86)/SketchUp/SketchUp 2013/Plugins/RPS_IRender_nXt\ruby\ardll_start.rb
    ***** Loading: comm_dcl_routines.rb
    LOADING: C:/Program Files (x86)/SketchUp/SketchUp 2013/Plugins/RPS_IRender_nXt/ruby/ardll_dcl.rb
    ***** Loading: ardll_dcl.rb
    start_irender: $irender_nxt_load_mode: 3 which: nXt
    SKIIPING rsdist_exes for now
    Creating new $irnxt mode: 3
    IRender initialize
    INIT: $irender_nxt_load_mode: 3 $irender_nxt_release_folder: C:/Program Files (x86)/SketchUp/SketchUp 2013/Plugins/RPS_IRender_nXt
    LOAD MODE in (initialize) NEW: 3
    $irender_nxt_release_folder: C:/Program Files (x86)/SketchUp/SketchUp 2013/Plugins/RPS_IRender_nXt
    CASE(3)
    RELEASE - MODE: 3 dll_name: C:/Program Files (x86)/SketchUp/SketchUp 2013/Plugins/RPS_IRender_nXt\bin_nXt/IRender_nXt.dll
    AFTER CASE - MODE: 3 dll_name: C:/Program Files (x86)/SketchUp/SketchUp 2013/Plugins/RPS_IRender_nXt\bin_nXt/IRender_nXt.dll
    IRender_nXt: @app_name: IRender_nXt dll_name: C:/Program Files (x86)/SketchUp/SketchUp 2013/Plugins/RPS_IRender_nXt\bin_nXt/IRender_nXt.dll
    @dll_folder: C:/Program Files (x86)/SketchUp/SketchUp 2013/Plugins/RPS_IRender_nXt\bin_nXt
    dll_name: C:/Program Files (x86)/SketchUp/SketchUp 2013/Plugins/RPS_IRender_nXt\bin_nXt/IRender_nXt.dll
    GETWD: C:/Program Files (x86)/SketchUp/SketchUp 2013/Plugins/RPS_IRender_nXt/bin_nXt
    DLL EXISTS: C:/Program Files (x86)/SketchUp/SketchUp 2013/Plugins/RPS_IRender_nXt\bin_nXt/IRender_nXt.dll
    GetDllDirectory: (before set) C:/Program Files (x86)/SketchUp/SketchUp 2013/Plugins/RPS_IRender_nXt\bin_nXt
    GetDllDirectory: (after set) C:/Program Files (x86)/SketchUp/SketchUp 2013/Plugins/RPS_IRender_nXt\bin_nXtREQUIRE DLL: C:/Program Files (x86)/SketchUp/SketchUp 2013/Plugins/RPS_IRender_nXt\bin_nXt/IRender_nXt.dll
    Error: #<LoadError: 14001: The application has failed to start because its side-by-side configuration is incorrect. Please see the application event log or use the command-line sxstrace.exe tool for more detail.   - C:/Program Files (x86)/SketchUp/SketchUp 2013/Plugins/RPS_IRender_nXt\bin_nXt/IRender_nXt.dll>
    C:/Program Files (x86)/SketchUp/SketchUp 2013/Plugins/RPS_IRender_nXt\bin_nXt/IRender_nXt.dll
    C:/Program Files (x86)/SketchUp/SketchUp 2013/Plugins/RPS_IRender_nXt/ruby/ardll_dcl.rb:147:in `initialize'
    C:/Program Files (x86)/SketchUp/SketchUp 2013/Plugins/RPS_IRender_nXt\ruby\ardll_start.rb:60:in `new'
    C:/Program Files (x86)/SketchUp/SketchUp 2013/Plugins/RPS_IRender_nXt\ruby\ardll_start.rb:60:in `start_irender'
    C:/Program Files (x86)/SketchUp/SketchUp 2013/Plugins/RPS_IRender_nXt/ruby/Irender_base.rb:237:in `load_irender'
    C:/Program Files (x86)/SketchUp/SketchUp 2013/Plugins/RPS_IRender_nXt/ruby/Irender_base.rb:283:in `load_irender_nxt_installed_release'
    C:/Program Files (x86)/SketchUp/SketchUp 2013/Plugins/RPS_IRender_nXt/ruby/Irender_base.rb:460
    C:/Program Files (x86)/SketchUp/SketchUp 2013/Plugins/RPS_IRender_nXt\ruby\ardll_start.rb:61:in `call'
    C:/Program Files (x86)/SketchUp/SketchUp 2013/Plugins/RPS_IRender_nXt\ruby\ardll_start.rb:61

    • Rich Hart > maya r February 25, 2014 at 7:56am

      The error message says that the file "IRender_nXt.dll" will not load because it cannot find the necessary DLLs that it needs.

      2013/Plugins/RPS_IRender_nXt\bin_nXtREQUIRE DLL: C:/Program Files (x86)/SketchUp/SketchUp 2013/Plugins/RPS_IRender_nXt\bin_nXt/IRender_nXt.dll
      Error: #<LoadError: 14001: The application has failed to start because its side-by-side configuration is incorrect. Please see the application event log or use the command-line sxstrace.exe tool for more detail. 

      I assume that you've download the latest version that we've posted, version NB21, from:

      http://www.renderplus.com/php/download_links.php

      and there weren't any error messages while it installed, correct?

  • Rich Hart February 21, 2011 at 5:07pm

    Sounds like it.

    Did you download and install the latest version, from a zip file called "IRender_3_KB09nxt.zip"?

  • Lauren T. February 21, 2011 at 5:02pm
    i have no error message on the Ruby Console window. when i go to "Windows/Preferences/Extensions", IRender nXt/nXtRender is not an option and it is not under the list when I go to "View/Toolbars." Does this mean that IRender is not installed properly?
  • Rich Hart February 21, 2011 at 4:45pm

    Try turning on the SketchUp "Window/Ruby Console" before you click on "nXtRender- IRender Load", to see if you get any error messages in the Ruby Console window.

    Also check "Window/Preferences/Extensions" to make sure the "IRender nXt/nXtRender" is checked.

    Also, look at "View/Toolbars" and see if "IRender nXt" apprears on the liist and is checked.

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