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IRender on my laptop keeps reverting back to Validate

Posted by Christopher Alan Krupp on May 16, 2014 at 2:47am in IRender nXt ArielVision 3D Design Studio (Sket

Al:

My Laptop keeps reverting back and continually requests that I validate. I've done this numerous times with the proper codes, says it validated, then reverts back to "trial" mode.

Attached are 2 screen captures.

How can I fix this issue?

IRender.JPG

IRender2.JPG

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Replies

  • Rich Hart May 4, 2015 at 6:38am

    Thanks for the update. Let me know if you have any more trouble.
     
    Feeney Wireless said:

    It cleared up after I re-entered the serial number in the "Extensions" tab in Sketchup. It remembered the number the next time I restarted. Before, I was just entering it on the trial startup window.

  • Rich Hart May 4, 2015 at 5:12am

    Try using the "Report Problem..." button on our license dialog to send me an email requesting an authocde, and I'll send you a new authcode.

    Let's see I that fixes it for us.

    Thanks.


    Feeney Wireless said:

    I am having the same issue. I just upgraded to the current version and every time Sketchup opens it makes me re-enter my new serial number and validate it. 

  • Rich Hart May 16, 2014 at 4:31am

    I sent you a new authcode to paste into the license dialog.

    Please try that.

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