Forum

RPS 3D PDF won't install

Posted by sam.harbold on October 14, 2012 at 3:59am in SpaceDesign 3D PDF

I have purchased RPS 3D PDF and tried to install it into Sketchup 7.1. The install goes fine but when I launch Sketchup and go to plugins and click on rp3dpdf:load nothing happens. Several months ago I had installed RPS 3D PDF as a trial in Sketchup 7.1 and it worked great. Now that I purchased the program it won't work. Any suggestions?

Thanks

Sam

You need to be a member of Render Plus Software to add comments!

Join Render Plus Software

Email me when people reply –
Follow

Replies

  • Rich Hart October 17, 2012 at 12:30pm

    Great!

    Thanks for the update.

  • sam.harbold October 17, 2012 at 12:20pm

    Rich, that fixed it. Thanks for the great support.

  • Rich Hart October 17, 2012 at 10:53am

    We posted a new version with a fix for this.

    Please download and try it see if doesn't work for you now.

  • Rich Hart October 14, 2012 at 10:27am

    I just installed SketchUp 7.1 on my laptop and reinstalled RPS 3D PDF. It works fine for me in SketchUp 7.

    Al,

    the error he is getting is a trace statement in line 67 of rps3dpdf_start.rb.

         trace("START_RP3DPDF bload_dll: %s", bload_dll)

         "wrong number of arguments (2 for 0)"

    Any ideas on why the trace statement may not be defined for him?

  • sam.harbold October 14, 2012 at 9:53am

    Rich

     I too have sketchup 8 on my system but use 7 99.9% of the time. Yes I did choose the sketchup 7 folder when it installed. After the initial install the program worked and let me register it. But when I closed Sketchup and reopened it later in the day the toolbar was gone. I then went to plugins and clicked on Rps3dRdf:Load but nothing happened.   After that did not work I used the Render Plus Install wizard to uninstall 3D pdf. I then went to the Sketchup 7 folder and could not find any parts of 3D pdf. I then done a new install but have the same results. I then went to your website and downloaded the most recent version and tried an install with the same results.

  • Rich Hart October 14, 2012 at 9:13am

    When you reinstalled RPS 3D PDF, did you reinstall it a second time, making sure that you were pointed to the SketchUp 7 folder when it asks you to verify the folder to install the ruby files?

    Below it defaults to SketchUp 8 for me, since I have SketchUp 8 installed. In order to install it for SketchUp 7, I need to browse to the SketchUp 7 folder and select that.

    2506659337?profile=original

  • sam.harbold October 14, 2012 at 8:43am

    Rich I may have misunderstood your instructions. If I open the Ruby Console it is empty. I then click on rp3dpdf:load and the screen shot I up loaded earlier is what appears in the Ruby Console window.

  • sam.harbold October 14, 2012 at 5:53am

    Hi Rich,

    Under View, Toolbars there is no RPS 3D toolbar to display. Here is a screenshot of the ruby console after I click on rp3dpdf:load

    Ruby Console.jpg

  • Rich Hart October 14, 2012 at 5:09am

    Look under View/Toolbars and make sure that RPS 3D PDF is checked to display.

    Also, try opening the Ruby Console window, "Window/Ruby Console", before clicking on Plugins/Rps3dRdf:Load, and see if any error messages are displayed.

This reply was deleted.