Comments

• 

  Rich Hart February 16, 2012 at 5:59am

  I would do these steps, to solve it as quickly as possible.:
  
  1: Close all applications
  
  2. Un-install IRender nXt - use the Remove Option from our Installation file.
  
  3. Delete the folder where IRender nXt is installed, Usually it's:
  
          C:\Program Files\Render Plus Systems\IRender_nXt
  
       or, if you are on a on a 64 bit machine:
  
          C:\Program Files (x86)\Render Plus Systems\IRender_nXt 
  
      If a Beta version was installed, remove it too. It is usually in:
  
          C:\Program Files\Render Plus Systems\IRender_nXt_Beta
       or
          C:\Program Files (x86)\Render Plus Systems\IRender_nXt_Beta
  
  4. Remove any files with "IRender" in the name in the SketchUp Plugins folder, usually, if you're running SketchUp 7:
  
          (These instructions are for SketchUp 7, but it would be the same procedure for SketchUp 8, just a different folder for SketchUp 8.)
  
          C:\Program Files\Google\Google SketchUp 7\Plugins
     or
          C:\Program Files (x86)\Google\Google SketchUp 7\Plugins
  
     All files like: IRender_Nxt_loader.rb. IRender_loader.rb, IRender_Nxt_Beta_loader.rb, etc.
  
  5. Reinstall IRender nXt. I would try the KL16 version first, since it used to work for you. Make sure you are logged in as an administrator when you install it.
  
  Hopefully that will fix it.

  Please just email me at rich.hart@renderplus.com with the results.

  Thanks,