Same install problem with KC23

Hello,

I still have the same installation problem with KC23 (Seven 64 bits), installer asks to reinstall iRender ?!? and in fine, I continue to launch KC11. ????

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Permalink Reply by Alain Bonnefoy on March 26, 2011 at 9:03am

Then, I uninstall it, reboot, reinstall and then I launch again KC11!?!

I just saw that it exists a iRenderbatch64.exe, why it's not use when I launch a rendering?

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Permalink Reply by Rich Hart on March 26, 2011 at 9:25am

Could you run a test:

Go to the folder "C:\Program Files (x86)\Render Plus Systems\IRender_nXt\bin_Nxt" and double click on the file

IRenderBatch.exe

It should ask you if you want to open the last batch rendering file that you rendered. Click OK.

Look at the about box and see if it says KC23.

What do you see?

Do the same with the file

IRenderBatch64.exe

What do you see for that?

Also, in SketchUp, look at our Support dialog and see if "Use 32 bit Batch Renderer" is checked. If it is, you can uncheck it to use the 64 bit renderer.

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Permalink Reply by Alain Bonnefoy on March 26, 2011 at 12:44pm

I did it but it continue to display KC11 in the title bar. How it could be possible as the modification date is 03/23 ?

Same with IRenderBatch64.

about 32/64 bits, no, "use 32 bits" is not checked.

But strangely, if I recreate a batch from sketchup, it then loads the KC23 version but the command line is the same !?!

If I use an "old" batch, it loads the KC11.

how does it work?

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Permalink Reply by Rich Hart on March 26, 2011 at 3:41pm

Any chance that there is a copy of IRenderBatch.exe and/or IRenderBatch64.exe in your Virtual Store folder (this folder may be a Hidden folder for you):

Look in:

\Users\Alain B\AppData\Local\VirtualStore\Program Files (x86)\Render Plus Systems\IRender_nXt\bin_Nxt

That may not be the correct path on your machine. We're just learning about these "Virtual Store" folders.

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Permalink Reply by Alain Bonnefoy on March 27, 2011 at 3:24am

No, I haven't any "Render anything" folder in \Users\Alain B\AppData\Local\VirtualStore\Program Files (x86)\.

Is there any template to modify to generate batch wich use IRenderBatch64.exe?

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Permalink Reply by Alain Bonnefoy on March 27, 2011 at 4:16am

I saw a test about %PROCESSOR_ARCHITECTURE% in the command file but the label "process" where IRenderbatch.exe is called doesn't take the processor type in account.