IRender Crash

Im trying to render a model and each time i render crash when it gets to the section where its retracing help batching need help emergency

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Permalink Reply by Rich Hart on July 11, 2015 at 1:11pm

So it is crashing during extraction, right?

Is it just one model where this is happening, or does it happen every time that you render anything?

Do you get an error message that might give us a clue?

Does SketchUp crash, or is it IRender itself, and what do you see when that happens?

Please answer all 4 of these questions, and post any screen shots or error messages that you can.

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Permalink Reply by Sketchit on July 11, 2015 at 1:33pm

1. It crashes during extraction

2. just with one specific model

3. I've attached a screenshot

4. Irender itself crashes

Rich Hart said:

So it is crashing during extraction, right?

Is it just one model where this is happening, or does it happen every time that you render anything?

Do you get an error message that might give us a clue?

Does SketchUp crash, or is it IRender itself, and what do you see when that happens?

Please answer all 4 of these questions, and post any screen shots or error messages that you can.

Attachments:

Screen Shot 2015-07-11 at 2.27.23 PM.png, 134 KB

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Permalink Reply by Rich Hart on July 11, 2015 at 1:45pm

Please send me the model. I can try to render it when I'm in the office on Monday to see if I can get a clue as to why this particular model does not render.

You can go to this page:
http://www.renderplus.com/htm/uploads.htm
and follow the instructions, to send us a file if it is too large to just attach to an email.

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Permalink Reply by Sketchit on July 11, 2015 at 1:49pm

Sigh I have a deadline to meet at that time and this happens but i will upload the model

Rich Hart said:

Please send me the model. I can try to render it when I'm in the office on Monday to see if I can get a clue as to why this particular model does not render.

You can go to this page:
http://www.renderplus.com/htm/uploads.htm
and follow the instructions, to send us a file if it is too large to just attach to an email.

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Permalink Reply by Rich Hart on July 11, 2015 at 3:31pm

It rendered OK for me.
You might try installing the latest version that we posted.

Here is the link to the latest version:
http://www.renderplus.com/downloads/IRender_nXt/IRender_6_OG07.zip
Also check the Save Image settings, in case it is trying to automatically save to a folder that doesn't exist anymore or something.
Or try renaming the SketchUp file, or copying everything to a new file.