Problem creating Alpha Images with RpTools
Fyi. I have RenderPlus nXt and like it. I bought RpTools to create alpha channels with jpeg images. However, it's feature 'Add Alpha Channels to Images' is mostly failures and Bug Splats. Today, it worked twice and failed about twenty times. It would be very productive for me - and I suspect others - to be able to overlay Acrobat pdf files. While this is not exactly rendering, it does add considerable utility to SketchUp in my business. But it is too frustrating. So, I guess I give up. My next idea is to load Photoshop Elements which I have on hand. I have a deadline to meet.
This screen shot is as far as I usually get. Any other action on my part - click any option on the dialog - results in a Bug Splat or other failure.
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Further testing reveals something of a pattern. When I use a jpeg image taken with my camera, RpTools works ok. When I use a jpeg file converted from a pdf file via Acrobat "Save As", then it consistently Bug Splats.
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Replies to This Discussion
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Permalink Reply by Render Plus on
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Send one of the JPEG files which won't work to support@renderplus.com and we will take a look.
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Thank you for sending the file.
We have found the problem and fixed it and will make a new version today, and put a post here when it is ready.
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