Continual Crash Dumps when using layer wizard

Hi Al\Rich

The layer wizard is one of the most useful creations for a long while. Unfortunately I find that it continually crashes with a memory dump\fault if I tweak the background image position for an extended time or more than about 10 adjustments. I am sometimes having to restart SU 4-5 times before I can get the background image in the correct position. Apart from using smaller image files (no point creating hi res render if background is low res) have you any tips or workarounds. I have spent nearly an hour this evening just trying to position background for a render with 6 SU crashes and restarts.

Thanks in advance

Boothy

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Permalink Reply by Rich Hart on February 7, 2013 at 2:42pm

We had someone else report this, but I couldn't duplicate it.

I'll see if I can get it to happen here. Maybe I didn't try enough adjustments.

Please let me know if you see any pattern on how to reproduce it.

Does it happen to you if you do the positioning from the Render Window? Or just from SketchUp?

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Permalink Reply by Boothy on February 7, 2013 at 4:05pm

Hi Rich

I have emailed you a download link for sample model\image to test. I have only tried in SU, I am running some long renders overnight so will try in render window on Friday

See error below

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Permalink Reply by Rich Hart on February 12, 2013 at 11:52am

Boothy, I posted a new version with a fix for this.

Please try that.

Thanks.

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Permalink Reply by Boothy on February 12, 2013 at 12:43pm

Thanks Rich

I will get back to you

Boothy

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Permalink Reply by Boothy on February 12, 2013 at 1:04pm

Works great Rich, I tried the sample model I had sent you last week and it did not crash at all. May be my imagination but the layer wizard did seem a little more responsive.

After install the program asked for licence validation, no problem with this , it has never asked before.

Thanks again for such quality support.

Boothy

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Permalink Reply by Rich Hart on February 12, 2013 at 1:26pm

Great.

I was a little nervous about posting this, because we were in the middle of changing the way the license authorization is stored. Hopefully we haven't broken it too badly.