These grey scale renders have started to appear in two different models. Frustrating as the renders take 30 minutes to process then these. I render again and the color version appears.

Never had this happen in 4 years using I Render

Austin

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Was only the first image in grey scale? (I saw color in the other 2)

Make sure you do not have a Color Rendering Mode set.

If that is not the problem, email a .SKP file to support@renderplus.com

ColorRenderModeOptions.jpg

In looking harder, I do see color here.

So it is probably a different problem.

Make sure you do not have saturation turned down in the filters.

Also, try adjusting the contrast and the brightness to see if that helps.

ToneFilters.jpg

And, maybe you simply need more light on the colored surfaces.

If you have interior lights, you can probably balance the sun-light vs the artifical lights, even after the rendering is compete, with the light balancer.

If I want grey scale renderings that will preserve materials and applied textures, I render full color and then as a post-process to the image set color saturation to 0 - reducing the color palette to grayscale.

I commenced two more renderings and here are results.

First one in color looks good. I made some adjustments and rendered a second time. Second render turns out grey scale. I did not adjust any settings. Third render is from several days ago and has the results I want. This issue is increasing in frequency from once in awhile to every third or fourth render.

I am aware of the brightness setting, etc. If they changed, it is on their own.

Regards

Attachments:

Adjustments between first and second renders were adding 3 components and adjusting view angle. I adjusted BGRD as well.

It is going to be much easier to figure out what is going wrong if you send a .SKP file to support@renderplus.com

We will keep it confidential and not share it with anyone

But we would like to be able to post any rendered images here on the forum.

Also, can you look at the top of your rendering window and make sure you are running the latest version of IRender nXt - PI02 - which was released last week.

Hey Al

Model is 78mb. What is preferred way to send?

Running versionPG23. Will download latest ver.

Upload it here:

 

http://www.renderplus.com/wp2/uploads/

 

and let me know after you have sent it.

Al

I uploaded two models to HIGHTAIL and sent.

"Sep 09 2016"

Render Plus Software 2 files
Sep 23 2016
Track

Have you received these?

Austin

We got your models and they both rendered OK, and in color, for me.

I wonder if the problem might be happening because of the way that you are working, running 2 SketchUp sessions at a time, because of the shared folder where we write the data for rendering.

If you started a rendering in one SketchUp session, and then while it was processing, started a second rendering in the other session, it could delete all the material files for the first job so that all materials (or at least all that had not loaded yet) would be white. That would explain the behavior that you are seeing.

A way to keep this from happening is to set the 'batch folder' to be a unique folder for each model based on the model name.

If you load this dialog:

and select "Model", then we will use a unique folder, based on the model name.

In the example above, my model name was "Untitled", so all the files are going into a folder called "batch_Untitled" for this model.

Please try that and see if it helps.

Using the default "Standard" option, just uses the same TEMP folder over and over again, for every model where this is the setting. We did that to save space on your hard drive, but it would sure cause problems if you are ever running 2 renderings at the same time.

Thanks for the evaluation.

I have rendered hundreds of scenes with IRender and this grey scale thing never occurred until these two models. What you mentioned about having two sessions open is interesting incite. I do not often work with two SKP open at once on same machine, but was drawn to this seeing potential for efficiency with copy/paste of components. I can easily work on two separate machines. I work with three monitors with IRender to side.

The grey scale thing happened again and seems to be random. Observation, while the scene is in process, it reaches perhaps 60-70% then skips and starts render. That is when I know the grey thing will happen.

Think I will stay away fro two SKP sessions open at once.

thank you

Will also learn the 'Batch' render operation as is seems necessary.

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