Error when creating PDF 3D

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Permalink Reply by Rich Hart on February 15, 2017 at 6:26pm

You can uninstall it by running the install again and selecting the Remove Option.

I'll try to test this on a couple of machines tomorrow and see if I get any errors.

Thanks,.

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Permalink Reply by Rich Hart on February 16, 2017 at 8:09am

I was able to duplicate the errors that you were getting. We had recently  uploaded a new version which was the cause of these errors.

I put the older version back on our downloads page. Here is a direct link to it:

http://www.renderplus.com/downloads/3D_PDF/Install_RPS_3D_PDF_QB02.exe

Please download and try that and see if you don't have better luck. You can just use the Reinstall choice to install it over the version that you have installed.

Let me know if you still have problems.

Thanks you,

Rich

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Permalink Reply by Guilherme Werneck on February 17, 2017 at 10:41am

Hi Rich,

Thank you for your rapid answers.

I could retry only today.

I've desinstalled the version QB14 and installed QB02 as you recommended.

The errors, now, are others.

The SU didn't closed, and opened the RPS window.

When I tried to set another paper format (A4, A3...), a error message appears, as images annexed.

But the apps didn't close, so I've insisted.

That error message appears at each setting or changing of menu. But not closing.

When clicking on "Create PDF", I received a different error message, also annexed.

At another try, with defaut settings, I've created a PDF, annexed, but with a minuscule image of the model, not the 3D neither any buttons.

Please analise this.

Regards,

Guilherme.

Attachments:

• rps error - mounted.jpg, 569 KB
• rps erro - when clicking on Create PDF.JPG, 130 KB
• Segundo modelo.pdf, 445 KB

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Permalink Reply by Rich Hart on February 17, 2017 at 2:50pm

That first error makes it look like the file:

   skp_to_3d_pdf.exe

is not executing on your machine.

That file should be located in a Program Files folder where RPS 3D PDF was installed. On my machine it is located here:

     C:\Program Files (x86)\Render Plus Systems\Rp3dPdf\skp_to_3d_pdf.exe

Could you locate that file using Windows File Explorer and double click on it to see if it will run?

If it runs, it should open an Open File dialog that looks like this:

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Permalink Reply by Guilherme Werneck on February 19, 2017 at 9:17am

Hi Rich,

I found the skp_to_3d_pdf.exe in the same folder you indicated.

I executed and it opened the Open File dialog.

When I selected "Cancel", the RPS begun to run, asking to select a SKP file.

So, i selected the file, and a PDF 3D was generated, but with a gray window and a text saying that the PDF reader app was obsolete (and don't remember...) and I should download the latest version of Adobe Acrobat Reader that allows to see 3D files.

So I did it, and the same PDF 3D presents me the 3D model.

Because I runned  the skp_to_3d_pdf.exe file, I decide to open the SU I try to generate a PDF from there.

And it worked very well.

Thanks for the help.

Regards,

Guilherme.

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Permalink Reply by Rich Hart on February 19, 2017 at 10:13am

Great! Thanks for the update.

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