RPS 3D PDF won't install

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Permalink Reply by Rich Hart on October 14, 2012 at 10:09am

Look under View/Toolbars and make sure that RPS 3D PDF is checked to display.

Also, try opening the Ruby Console window, "Window/Ruby Console", before clicking on Plugins/Rps3dRdf:Load, and see if any error messages are displayed.

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Permalink Reply by sam.harbold on October 14, 2012 at 10:53am

Hi Rich,

Under View, Toolbars there is no RPS 3D toolbar to display. Here is a screenshot of the ruby console after I click on rp3dpdf:load

Attachments:

• Ruby Console.jpg, 99 KB

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Permalink Reply by sam.harbold on October 14, 2012 at 1:43pm

Rich I may have misunderstood your instructions. If I open the Ruby Console it is empty. I then click on rp3dpdf:load and the screen shot I up loaded earlier is what appears in the Ruby Console window.

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Permalink Reply by Rich Hart on October 14, 2012 at 2:13pm

When you reinstalled RPS 3D PDF, did you reinstall it a second time, making sure that you were pointed to the SketchUp 7 folder when it asks you to verify the folder to install the ruby files?

Below it defaults to SketchUp 8 for me, since I have SketchUp 8 installed. In order to install it for SketchUp 7, I need to browse to the SketchUp 7 folder and select that.

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Permalink Reply by sam.harbold on October 14, 2012 at 2:53pm

Rich

 I too have sketchup 8 on my system but use 7 99.9% of the time. Yes I did choose the sketchup 7 folder when it installed. After the initial install the program worked and let me register it. But when I closed Sketchup and reopened it later in the day the toolbar was gone. I then went to plugins and clicked on Rps3dRdf:Load but nothing happened.   After that did not work I used the Render Plus Install wizard to uninstall 3D pdf. I then went to the Sketchup 7 folder and could not find any parts of 3D pdf. I then done a new install but have the same results. I then went to your website and downloaded the most recent version and tried an install with the same results.

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Permalink Reply by Rich Hart on October 14, 2012 at 3:27pm

I just installed SketchUp 7.1 on my laptop and reinstalled RPS 3D PDF. It works fine for me in SketchUp 7.

Al,

the error he is getting is a trace statement in line 67 of rps3dpdf_start.rb.

     trace("START_RP3DPDF bload_dll: %s", bload_dll)

     "wrong number of arguments (2 for 0)"

Any ideas on why the trace statement may not be defined for him?

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Permalink Reply by Rich Hart on October 17, 2012 at 3:53pm

We posted a new version with a fix for this.

Please download and try it see if doesn't work for you now.

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Permalink Reply by sam.harbold on October 17, 2012 at 5:20pm

Rich, that fixed it. Thanks for the great support.

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Permalink Reply by Rich Hart on October 17, 2012 at 5:30pm

Great!

Thanks for the update.

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